- Customer Pictures
- Custom Sway Bar & Torsion Bars
- Policy
Custom torsion bars typically we only require length, diameter, and the hex size. With a custom sway bar, we will sometimes need a sample either stock or homemade with thin wall tubing, depending on the obscurity of the bar. For the most part, if it is for Chrysler, we have the design and can make any diameter requested. For custom tubular sway bars, there are restrictions of wall thickness and diameter we can make. Feel free to give us a call with your custom project and we will see what we can do for you.
Our torsion bars and sway bars are handmade in-house. We forge, bend, and stamp in the same facility we do business.
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1. Methods of payment. We accept Visa and Master card. You can also send a check or money order to Firm Feel, Inc. at 2730 NW Bliss Rd. Vancouver, WA 98685.
2. Once your order arrives, check it at once. Please inspect your order, comparing it to the enclosed invoice. Back ordered items will be noted. If there are any problems - omissions, damaged items, wrong items shipped - please call us immediately.
3. Returns: Please have your invoice handy when you call. Returns are only accepted within 30 days of invoice and are subject to a 20% restocking fee, excepting damaged or mis-shipped goods. In the case of damaged items - replacements will be made. Returned merchandise must be received by Firm Feel before reshipment or credit can occur. All return shipments must be prepaid.
4. Questions About Our Products: We are happy to answer technical questions over the telephone. You can also email questions to our tecnical department or office administrator. If you want to mail us a question, please submit it in writing by regular mail with a self-addressed stamped envelope included. We'll do our best to get an answer for you in a timely manner. Email and address information can be found on our contact page.
5. Problems: We do our best to avoid them. If you have a problem with your order, contact our technical help department by phone or mail, with a short description of the problem. We'll do our best to help you. When emailing or writing, please include your daytime phone number so that someone can get back to you. We want you to be satisfied with your FIRM FEEL order! We gear our business toward the hobbyist and do NOT reimburse for labor costs if you hire another person to do your installation work for you, sorry.
- THANK YOU FOR ORDERING FROM FIRM FEEL -
Firm Feel, Inc. will not be responsible for any loss or damage or injury from any cause, including defects of Firm Feel, Inc. products. Under no circumstances shall Firm Feel, Inc. be responsible for incidental or consequential damages with respect to economic loss or injury to person or property. Purchase and / or use of Firm Feel, Inc. products implies recognition and acceptance of this disclaimer by the consumer.
PRICES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
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